FAQ

FAQ

FREQUENTLY ASKED QUESTIONS

Are you a manufacturer?

Yes, We are a professional manufacturer involved in this field for more than 14 years.

What's your MOQ?

Normally, our MOQ is 1 FCL, but we could apply less quantity if customers have special requirements on quantity, just the price for LCL will be a little higher than FCL.

How can I get the new price of a product?

Please provide the exact or approximate quantity, packing details, destination port or special requirements, then we could give you the price accordingly.

How can I get a sample?

We can provide free samples for your test, but samples carrier fee should be paid by buyers

How do you garantee the quality?

First of all, our quality control will reduce the quality problem to near zero. When the production is finished, they'll take samples from every batch of cargo, and send to our lab for inspection. After passed the inspection, then we will arrange the delivery.

How about your after-sale service ?

If any technical or quality problem after you receive the cargo, you can contact us any time. If the problem caused by us, we will send you free goods for replacement or refund your loss..